Privacy Policy
This policy explains how TeslaTool may handle personal information when you browse this website, contact the team, or place an order.
- Information is used only as needed to answer enquiries, process orders, arrange delivery, and provide support.
- Depending on the transaction, the responsible business entity may be identified in direct correspondence, invoices, or checkout records.
Information we may collect
- Contact details and the contents of messages you send to us.
- Vehicle details needed to confirm compatibility, installation planning, or support.
- Order, billing, payment, or delivery details shared through checkout or fulfilment providers.
- Basic technical information such as device, browser, IP, referral, and log data needed for site security and operations.
How information may be used
- To respond to enquiries and confirm compatibility before purchase.
- To process orders, payments, shipping, and after-sales support.
- To keep records needed for accounting, fraud prevention, compliance, or dispute handling.
- To improve website reliability, security, and customer service.
Legal bases and sharing
Depending on the context, processing may be based on steps taken before entering into a contract, performance of a contract, compliance with legal obligations, legitimate interests, or consent where required.
Information may be shared with service providers involved in hosting, payments, communications, logistics, or support, but only to the extent reasonably needed for those services.
Retention and security
Information should be kept only for as long as reasonably necessary for the purpose it was collected, including fulfilment, support, compliance, and record-keeping obligations.
Reasonable technical and organisational measures may be used to protect information against unauthorised access, misuse, or loss.
Your rights
- You may have rights to request access, correction, deletion, restriction, portability, or objection, depending on the law that applies to you.
- Where processing relies on consent, you may withdraw that consent for future processing.
- You may also have the right to complain to a relevant supervisory authority.
Privacy enquiries
To make a privacy-related request, use the available contact channel and clearly state that your message concerns privacy or personal-data rights.
Important note
If different regional entities are involved in sales or fulfilment, the relevant seller or controller details may be provided in your transaction documents or direct correspondence.
This product is not affiliated with, endorsed by, or associated with Tesla, Inc.