Terms of Service
These terms govern use of the TeslaTool website and the purchase or use of offered products and related services.
- Compatibility should be confirmed before ordering because support can vary by model, year, market, and connection method.
- Mandatory consumer rights under applicable law continue to apply and are not limited by this summary.
Scope
By using this website or placing an order, you agree that these terms apply to your access to the site and to the products or services offered through it, subject to any mandatory rights under applicable law.
Orders and acceptance
- Product pages and site content are informational and do not guarantee compatibility for every vehicle.
- An order may only become final after review, acceptance, and successful payment processing.
- Orders may be refused or cancelled if compatibility, availability, delivery, pricing, or fraud concerns arise.
Pricing, payment, and delivery
- Prices, availability, and product details may change before an order is accepted.
- Payments may be processed by third-party checkout providers.
- Shipping and delivery estimates are indicative unless a firm timeline is expressly confirmed.
- Taxes, duties, or local import obligations may be the customer's responsibility unless stated otherwise.
Installation and use
- Follow any supplied instructions and use the product only in a safe, lawful, and appropriate manner.
- The product is intended for supported diagnostic, retrofit, service, and troubleshooting workflows only.
- It must not be used to bypass legal requirements, safety controls, or unsupported vehicle restrictions.
Returns, cancellation, and consumer rights
Any return, cancellation, or withdrawal rights available to you depend on the circumstances of the order and the consumer law that applies in your jurisdiction. Nothing on this page is intended to remove rights that cannot legally be excluded.
Warranty and liability
Any product warranty is limited to what is required by law or explicitly confirmed in writing. No guarantee is made for unsupported vehicles, third-party changes, misuse, improper installation, or unauthorised modifications.
To the extent permitted by law, indirect, incidental, or consequential losses are excluded.
Changes to these terms
These terms may be updated from time to time. The version published on this website at the time of your use or order will generally apply unless mandatory law requires otherwise.
Before you order
Please contact us first if you are unsure about supported fitment, your regional delivery setup, or the correct harness type.
This product is not affiliated with, endorsed by, or associated with Tesla, Inc.